Shipping & Returns
Shipping Policy
Shipping Policy
General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
Delivery Location
Items offered on our website are available for delivery to addresses in USA, Canda & Mexico Only.
Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within [number of business days] of the date of your order.
Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page.
We are pleased to offer free shipping on orders over $49. For orders under this amount, your shipping cost will be displayed at checkout.
Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at support@myhomegoods.com
Questions
If you have any questions about the delivery and shipment or your order, please contact us at support@myhomegoods.com
Return & Exchange Policy
Return Policy
Introduction
At Lisa Liquidation LLC, doing business as My Home Goods, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you need to have the receipt or proof of purchase.
Return Shipping
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please consider using a trackable shipping service or purchasing shipping insurance for items of significant value, as we are not responsible for items lost or damaged during return shipping.
Refunds
Once we receive your item, we will inspect it and notify you on the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at support@myhomegoods.com
Non-Returnable Items
Certain items may not be eligible for return, including clearance items and items marked as "final sale." Please review the product description carefully before making a purchase to determine if an item is returnable.
Contact Us
If you have any questions on how to return your item, please contact us at support@myhomegoods.com. We're here to help and will respond to your query as quickly as we can.
Thank you for shopping at My Home Goods!